Meet a UX Architect who builds with craftmanship.

A BRIEF HISTORY

Ken has worked on more than 110 digital projects with 12 major brands over 24 years. His projects have included transactional applications, e-commerce, brand-first brochure websites, enterprise portals, data visualization, and content heavy websites.

At a Glance

Businesses are now taking empathy very seriously. They realize that new disruptive business models are better at matching their customer’s feelings, thoughts, and experiences. In order to achieve real success, it’s critical that businesses and digital design teams put themselves in their customers’ shoes.

Caring for Users for 24 years

Left & Right Brain Personality

24 Design Projects

14 UX Architecture Projects

9 Responsive Design Coding Projects

14 Years in UX Architecture

20 Years in Frontend Development

Regenerated in 1991

18 Mobile/Tablet Projects

19 Branding Projects

About Ken

Origins in Web Design

Ken started working in web design in 2000. During the early days when the web industry was still young, the web designer was often referred to as a Swiss Army knife: someone who needed to be creative, technical, logical, and good with people. That’s exactly what Ken was. In 7 years of web design, Ken accumulated a wide array of expertise, including:

  • Branding
  • UI Design
  • Leading Visual Design
  • Print Design
  • Book Design
  • Tradeshow Exhibit design
  • Desktop Application Design
  • GUI Design
  • HTML
  • CSS
  • JavaScript
  • Light ASP.net coding
  • PHP
  • WordPress Development
  • Site maps / flow diagrams (information architecture)
  • Flash hybrid websites
  • Flash Demos
  • Flash ActionScripting
  • XML, XSLT

Transitioning to UX

In 2011, Ken accepted his first true user experience position as UX Lead working with American Airlines. For the first time, he was working with 15 or more other UX leads. Working at AA helped him realize that he enjoys the process of discovering and crafting the best user experience. In many ways, user experience gave him the time and resources to dive deeper into the design solution.

After a year of working as UX Lead, Ken was quickly promoted to UX Global Strategist. In that role Ken oversaw the UX for merchandising projects on AA.com. His promotion and resulting success in the position was due largely to the base of skills and experience that he’d previously accumulated in web design.

A Seasoned UX Generalist

After providing UX solutions for American Airlines and then at AT&T, Ken continued his UX architecture career by consulting for RBA, which later became Quisitive. Ken’s current professional home is Neudesic, where he continues to put himself in the customer’s shoes to achieve client objectives.

In addition to Ken’s web design skills, Ken has broadened UX architecture deliverables to include:

  • Heuristic Reviews
  • Surveys
  • Project/Business Strategy
  • Contextual interviews
  • Stakeholder/User Interviews
  • Persona Development
  • Customer Journey Mapping
  • High and Low Fidelity Wireframing
  • Prototyping
  • Flow Diagrams / Site Maps
  • User Testing
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What People Say

Wow! Ken and I worked together at my old company. He REALLY gets it. I noticed immediately after meeting with him that he possesses an innate ability to strategically see both the opportunities and obstacles for any situation. I consider myself lucky to have met with and worked with such a talented man. I highly recommend you work with him should you have the opportunity.

John Kirker
Founder
at Ignition Labs