Created a new way to market service and product offerings as a dashboard rather than as an advertisement.
Leveraged lightweight journey maps to identify current-state issues and provide meaningful UX recommendations.
Created all aspects of an employee portal—from business objectives to finished design and code.
Ken is a never-ending flow of ideas and creativity. He constantly raises the bar with his UX deliverables. He is very good at comprehending technical limitations and incorporating them into his designs while also meeting or exceeding business requirements. Ken possesses a uniquely strong mix of skills that allows him to effectively communicate with both technical and business oriented individuals. He is self-motivated and constantly pushing for better customer experiences."