Leverage Expertise

From Strategy to Execution

With over 17 years in the web industry, Ken has become one of the few professionals who has creative, social, analytical, technical skillsets. His skills cover three main areas: UX architecture, digital design, and frontend development.

The Core: User Experience

Businesses are now taking empathy very seriously. They realize that new disruptive business models are better at matching their customer’s feelings, thoughts, and experiences. In order to achieve real success, it’s critical that businesses and digital design teams put themselves in their customers’ shoes.

Research & Strategy
  • User Interviews
  • Contextual Inquiry
  • Persona Development
  • Customer Journey Mapping
  • Strategy Workshops
Evaluation & Discovery
  • Competitive Analysis
  • Heuristics Review
  • Stakeholder Interviews
  • Review Existing
    Research & Analytics
  • Surveys
Architecture & Solution
  • Tree Testing / Card Sorting
  • Site Maps
  • User Flows
  • Wireframes
  • Usability Reviews
  • High-fidelity Prototypes
Validation & Improvement
  • Review Analytics
  • Live Survey
  • User Interviews
  • Retrospective Session


Ken has always believed that form must serve function and that design must be rational and defendable. This is especially the case now that function has broadened to include brand strategy, content strategy, marketing drivers, technical strategy and even maintainability. The elements of KL Interactive’s design depends upon client needs, but typically includes:

Creative Direction

Establish a brand and look that expresses your strengths and delivers the right experience.

Brand Identity

Brand Guides

Stye Guides

UI Design


Ken has been handcrafting code for nearly 14 years, and his frontend coding experience works hand-in-hand with his UX architecture and design skills. A frontend developer ends up having to click on a lot of things to get to know more scenarios. Designing with code on the screen is simply one of the best ways to learn how to design for the screen.

Responsive Code
Frontend Frameworks

Online Style Guides

Immersive / Parallax

WordPress Development

SharePoint Branding

Types of Digital Projects


We embrace the most challenging problems. Whether you need to simplify complex data visualization dashboards or want to make a content-heavy portal more findable, we’re here to develop UX / UI solutions that satisfy users wants and needs while meeting your business objectives.


Responsive and Native

Employee Portals

Data Visualization

Content-heavy Portal

What People Say

Ken is one of those rare talents who can manage frontend, backend and visual esthetics of a web app. He had the enthusiasm for what he was doing and at the same time managed his team in a very professional manner. As my manager, he did his job by telling me what I could improve and also kept an open mind to listen. It had always been a positive and motivating environment in our office where we had a great time working with each other. I consider him as a mentor who didn't only inspire me to learn coding but also how to pursue my career.

Ricky T. Hsu
Interactive Web Marketing Manager
at Hewlett-Packard